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Customer Service & Policies

Solomons Mine

Return Policy

Jewelry

  • Full refund or exchange 14 days after delivery

    • Custom Orders

  • No refunds

    • Scarves, Costumes & Accesories

  • 14 days from time purchase refund or exchange
  • 25% restock fee

    •
    General Policy
  • Please Contact us for an RMA number
  • 14 days after delivery in same condition.
  • Returns will be credited by company check (*Minus eBay/PayPal final fees*)
  • Defects must be reported within 14 days of delivery.
  • Please allow at lease 7 business days for returns to process.
  • We believe in 100% Customer Satisfaction!!